Refund Policy

Published on October 2023

We are sorry, if you are unhappy with your purchase! Graphicsmaket is committed to make users satisfied with the content quality, file organization & usability. We offer a full refund within 1 days from the purchase time of the subscription. When you request a refund your subscription we will have the right to ask you the reason for refund.

Some reason that have merit to provide a refund

  • Your downloaded contents are “not as described”.
  • Your downloaded contents don’t work the way it should.
  • You purchased a subscription but have not been downloaded any premium content.

We also reserve the right to refuse a refund in following situations:

  • You simply changed your mind.
  • You purchased a subscription plan by mistake.
  • The subscription plan was bought by your employee.
  • You request for refund issue later than 1 days from start your subscription time.
  • You refuse to provide the reason of refund request.

Please also note that:

  • You may cancel your subscription at any time.
  • You are not eligible to use a premium content that you already downloaded if you get a refund.

Refund Process

  • If you believe that you have a reason to request a refund, then follow the instruction here.
  • Just cancel your subscription.
  • Contact us for request a refund after cancel your plan within 1 days from start your subscription.
  • Please allow us to provide your refund in 1 business days.

Please provide the details reason for why you are request to refund while you contact us, note that this refund policy can be updated at any time, without prior notice and is applicable immediately & retroactively for all subscriptions.